faqs
Frequently Asked Question
What is Non-Emergency Medical Transportation (NEMT)?
NEMT provides transportation for individuals who need to get to medical appointments but do not require emergency services. We ensure safe, reliable rides to and from hospitals, clinics, and other healthcare facilities.
How do I book a ride with AAAC Transportation?
Booking is simple! You can call us directly at 312-868-1540 or fill out our online booking form. We recommend scheduling your ride at least 24 hours in advance.
Do you provide wheelchair-accessible vehicles?
Yes, all of our accessible vehicles are equipped to accommodate individuals with wheelchairs, including bariatric patients. Our vehicles are designed to provide a safe and comfortable ride for everyone.
Are your drivers trained to assist seniors and individuals with disabilities?
Absolutely! Our drivers are trained professionals with experience in assisting seniors, persons with disabilities, and those with medical needs. Safety and customer care are our top priorities.
Can I schedule recurring rides for regular appointments?
Yes, we offer recurring ride options for clients who need regular transportation, such as medical appointments or corporate transportation. Contact us to set up a recurring schedule.
Do you offer transportation services for large groups or events?
Yes, we can accommodate larger groups or special events. Whether it’s family outings, corporate meetings, or leisure travel, we have the right vehicle for your needs. Please contact us for a custom quote.
How much does transportation cost?
Our pricing varies depending on the type of service, distance, and special requirements (e.g., wheelchair-accessible vehicles). For an accurate quote, please contact us directly or request one through our website.
Can I open a corporate or school transportation account?
Yes! We offer corporate and school transportation accounts. These services are tailored for organizations that require regular transportation for employees or students. Contact us to discuss your needs.
What safety measures do you have in place for COVID-19?
We follow strict hygiene and safety protocols, including regular sanitization of vehicles, mask-wearing for drivers, and social distancing practices. Your safety is our top priority.
What areas do you serve?
We serve a wide range of locations. For specific service areas, please contact us or check the coverage map on our website.
